Last updated: December 10, 2024
At Quolrixxthraxell, we strive to ensure your complete satisfaction with our services and any products we provide. This Return Policy outlines the terms and conditions for returns, refunds, and cancellations.
For products purchased directly from us, you have 30 days from the date of delivery to request a return. For services, cancellation and refund terms are specified in your service agreement.
All return requests must be initiated within the specified return period. Returns requested after this period may not be accepted.
To be eligible for a return, items must meet the following conditions:
Unless the return is due to our error or a defective product, you are responsible for the cost of return shipping. We recommend using a trackable shipping method and retaining proof of shipment.
If the return is due to our error or a defective product, we will cover the return shipping costs. Please contact us before returning such items to arrange for return shipping.
To initiate a return, please follow these steps:
Refunds will be processed within 10-14 business days after we receive and inspect the returned item.
The following items are not eligible for return:
This Return Policy complies with applicable consumer protection laws. Your rights as a consumer are not limited by this policy, and you may have additional rights under your local consumer protection laws.
In the event of any conflict between this Return Policy and applicable law, the applicable law shall prevail.
You may cancel an order before it has been shipped or services have begun. To cancel an order:
If an order has already been shipped or services have commenced, standard return procedures apply. Cancellation of custom orders may be subject to a cancellation fee if work has already begun.
Refunds will be issued to the original payment method used for the purchase. The time it takes for the refund to appear in your account depends on your payment provider and may take 5-10 business days after we process the refund.
If you paid by credit or debit card, the refund will be credited to the same card. If you paid by another method, we will refund using the same method when possible.
Shipping costs are non-refundable unless the return is due to our error or a defective product. Original shipping fees will be deducted from refunds for returns not due to our error.
For questions about returns, refunds, or cancellations, please contact us:
Quolrixxthraxell
952 Golden Hill Rd
Tucson, AZ 85719
Phone: +1 (713) 650-8710
Email: team@quolrixxthraxell.world
Please include your order number and reason for return when contacting us.
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